Create end-to-end company management systems with industry vertical solutions on the Salesforce™ Customer Success Platform.

We have designed solutions for clients in several industries, from different countries, to solve specific, industry-centric, business challenges with a clear perspective of their goals, the market dynamics and existing customer relationships that contribute to success.

BFSI

Use insights to grow faster, build life-long relationships with happy customers

The Salesforce™ advantage for financial services companies helps them to grow and scale up business faster with productivity tools, and address all regulatory compliance matters immediately. Salesforce™ can streamline operations and work-flow processes, and help customers to achieve their financial goals, because it delivers effortless, real-time, engagements across any device. You can deepen trust with all stakeholders, have a complete view of your clients’ goals, assets and the relationships, and give personalized advice using intelligent insights.

PRODUCTS: Cloud Lending Product Suite built on Salesforce™ Platform™, Financial Services Cloud

RETAIL

Connect with shoppers like never before across devices

The Salesforce™ advantage for retail makes for a whole new experience. With a 360-degree view of your shoppers’ data from every touchpoint, you can boost sales with personalized offers in stores and online, empower your team to sell the relevant products with customer purchase history available, and overall, make smarter business decisions.

PRODUCTS: Service Cloud, Sales Cloud, Marketing Cloud, Salesforce™ Platform™

NON-PROFIT

Boost the case for more giving by amplifying presence

The Salesforce™ advantage for Non-Profit brings in strong collaboration. You can create internal and external communities that support and advance, working closely with all parties to succeed with your program goals; get a complete view of all parties like client, supporter, member, volunteer & affiliate interactions; and, leverage social media to create impact across all touchpoints leading a faster achievement of financial goals.

PRODUCTS: Non-Profit CRM from Salesforce™, Communities, Salesforce™ Platform™

CONSUMER PACKAGED GOODS

Connect the dots – from the right store to the right product – at the right time

The Salesforce™ advantage for consumer goods is to better operate and control all aspects of the product sales, distribution, retail execution and trade promotions. You can connect all the dots and build custom apps that empower everyone in the chain – clients, distributors, customers and employees, and gain insights into competition on the field.

PRODUCTS: Sales Cloud, Service Cloud, Marketing Cloud, Pardot, Communities, Salesforce1, Salesforce™ Platform™

MANUFACTURING

Empower teams to innovate and simplify for greater profits

The Salesforce™ advantage for manufacturing drives deeper engagement and boosts innovation with the Internet of Things. You can simply complex sales processes, improve margins with quote-to- cash functionality, provide personalized service, and extend your sales and service capabilities to your partner eco-systems.

PRODUCTS: Salesforce™ Platform™, Sales Cloud, Service Cloud, Communities™

TELECOM & COMMUNICATIONS

Be omnipresent to your customer through a cohesive experience

The Salesforce™ advantage for telecom and communications enables an all-encompassing and cohesive consumer experience. You can easily extend Salesforce™ to every device to include field agents, and collaborate easily across customers, representatives, agents and retailers.

PRODUCTS: Salesforce™ Platform™, Sales Cloud, Service Cloud, Communities, Marketing Cloud, Pardot

EDUCATION

Automate your business for smoother operations and higher productivity

The Salesforce™ advantage for education enables internal and external teams to perform better, and improve overall productivity. Salesforce™ can help improve sales, streamline processes to deliver learning solutions, and manage customer relationships. You can create a single source of information for all business verticals, and automate key elements to provide updated, critical information, at the fingertips of business heads and sales representatives.

PRODUCTS: Sales Cloud, Service Cloud, Communities, Marketing Cloud

E-COMMERCE

Expand your business operations, automate critical processes

The Salesforce™ advantage for e-commerce transforms lagging business processes and improves efficiency across all business function rapidly apart from strengthening stakeholder connect. You can completely restructure and reorganize all operations to improve conversation ratios and increase profitability.

PRODUCTS: Sales Cloud, Service Cloud, Communities, Marketing Cloud, Salesforce™ Platform™

TRAVEL & LEISURE, SERVICES

Create a highly effective customer experience, build efficiency in services business

The Salesforce™ advantage for travel & leisure makes for an effective customer experience solution that is instant, easy and convenient to use. For the Services business and their Marketing, Sales and Customer support functions, it is a very scalable and extendable eco-system. You can extend the platform with applications to manage various aspects that significantly improve operational efficiency; have a single window to provide better service; automate all processes to optimize time and work-flow, all in one, complete, integrated system.

PRODUCTS: Commerce Cloud Digital, Commerce Cloud Store, Commerce Cloud Order Management, Marketing Cloud, Force.com Platform, Partner Community, Customer Community

REAL ESTATE

Build stronger connect with customers, reduce downtime

The Salesforce™ advantage for construction and real estate companies is a richer and more effective customer management solution that offers a unified view of everything related to the customer’s queries and concerns, shares new project information and enables direct feedback capture. You can fully empower your sales team and sharpen their focus on prospecting by automating sales and customer service functions with complete transparency and visibility of business data.

PRODUCTS: Sales Cloud, Service Cloud, Communities, Marketing Cloud

HEALTHCARE & LIFE SCIENCES

Transform the way you acquire, service, engage and innovate

The Salesforce™ advantage for healthcare is a transformative, connected and high impact solution that creates stronger relationships between patients, payers, care-givers; for the medical devices and pharmaceutical companies within the life sciences sector, Salesforce™ CRM is taking customer engagement to new heights, enabling patient-centric care and accelerating medical innovations. You can directly and positively affect thousands of patients in a personalized way, create one-to-one patient journeys, collaborate with the healthcare eco-system, and create a smart and simple personalized engagement that complements the new era of personalized medical care.

PRODUCTS: Health Cloud

T.D.E OF ET MARLABS

THINK OF THE UNLIMITED POSSIBILITIES
THINK

Solve multiple business challenges simultaneously with the world’s No.1 CRM that is designed to boost profitability and success.

DO THE BEST FOR YOUR CUSTOMER
DO

Design, build, implement, customize and enhance business applications to achieve tangible outcomes by transitioning to the Salesforce™ Platform.

EXCEED AND PROFIT FROM EXPECTATIONS
EXCEED

From customer expectations to business outcomes, exceed and profit with ET’s superior Salesforce™ delivery skills that have attracted a CSAT score of 9.7*/10.

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