Mehra Eyetech Pvt. Ltd. provides complete solutions for all ophthalmic needs to optical shops, optometrists and ophthalmologists all over the country. They have successfully built a customer base of over 7000 users across India.
The challenges they faced were mostly related to visibility and control on the sales and service processes which led to poor productivity and performance.
Discover how after implementing Salesforce™ to move their entire sales, service and operations team into an integrated, mobile enabled solution their service order process decreased form 2 days to 10 minutes and overall service and maintenance could now be easily tracked and managed.