INSIGHT

George Varghese

Being an ETian: An Extraordinary Experience

 Being an ETian

Having worked for over two decades for three large corporations had got me thinking as to what makes a person happy at work and its subsequent impact on the business. I have seen and experienced organizations ridden by unhealthy internal competition leading to an individual attitude of “What is in it for me

Read More
INSIGHT

George Varghese

Perceived Value

At ET Marlabs, we say that a project is complete only when a customer is smiling. Project completion should be a function of clients ‘perceived value’ rather than ticking items in a scope list. This can cause a positive ripple effect of client bliss rather than mere satisfaction.

One of our first clients was a large and reputed builder. We agreed on a scope of work and completed it on time. However, on delivery we realized

Read More
Page 1 of 11